Manual review
Each exchange request is held for manual review before instructions are issued. We may request information about a transaction's purpose, source of funds, or counterparties where appropriate.
Trust framework
Compliance is part of the transaction.
We apply risk-based review to protect clients, the platform, and the integrity of every exchange request.
Company registration
SHIFTMONEY LTD
SHIFTMONEY LTD operates SHIFTPAY as a Canadian money services business. Its registration number is N300001189, and its operating contact address is B238 - 6705 Tomken Road, Mississauga, Ontario, Canada, L5T 2J6.
Know-your-customer review
Automated KYC integrations are not enabled on this platform. Depending on the request, we may require identity, address, beneficial ownership, source-of-funds, or transaction-purpose information before accepting or settling an order.
Sanctions and transaction controls
Automated sanctions-screening integrations are not enabled on this platform. We reserve the right to pause, reject, or report activity when required by law or our manual controls.
Secure recordkeeping
Transaction and verification records are retained and protected in line with operational and legal requirements. Access is limited to personnel and providers with a legitimate need.
Digital asset risk disclosure
Understand the risks before proceeding.
- Digital asset prices and liquidity may change rapidly.
- Blockchain transfers are generally irreversible once confirmed.
- Network congestion, protocol issues, banking delays, and third-party outages can delay settlement.
- USDC is designed to track the U.S. dollar but is not a bank deposit and may involve issuer, custody, and market risks.
- SHIFTPAY does not provide investment, tax, or legal advice.
Regulatory framework
Digital asset rules continue to evolve and vary by jurisdiction. We evaluate our obligations based on the service, transaction, parties, and applicable law. Company registration does not itself constitute a banking charter, investment-adviser registration, or guarantee of any transaction.
Compliance questions may be sent to [email protected].