[email protected]
For exchange questions, order updates, compliance enquiries, and account support.
Direct support
Contact the OTC desk.
Questions about a pair, an existing request, or settlement details? Send us a message and include your order number when available.
SHIFTMONEY LTD
B238 - 6705 Tomken Road, Mississauga, Ontario, Canada, L5T 2J6
Help us respond faster
Include your exchange pair, expected amount, and order number if your request has already been submitted. Never email passwords or private wallet keys.